Job Application Dos and Don’ts

As you may already know, we recently announced that we are hiring a new program associate.  We definitely received some beautifully composed cover letters and nicely descriptive resumes, but we have also seen a fair share of carelessness (to put it mildly).  In discussing this over margaritas at a new favorite watering hole, The Creek and The Cave, before attending a swell production of Brecht’s “Caucasian Chalk Circle” by Performance Lab 115 at The Chocolate Factory in Long Island City, we decided that a blog post about the dos and don’ts of job applications might be helpful to those of you job seekers out there — whether you are applying to work here or anywhere else.  Please read this for your own good… We want to help!

Do….

1 - Read the entire job announcement and abide by the rules. When it says to send your job application as a PDF, don’t send it as a Word file.  (On a side note, I do not believe you should ever send your resume as a Word file unless you are specifically asked to.  PDFs will remove Word’s spelling and grammar mark-ups and will make your application look much prettier.  Also, Word documents can be edited by anyone you send them to, whereas PDFs cannot.)  When it says “no calls please,” then don’t call.  When it says to send applications to a specific email address, only send them there.

2 - Use spelling and grammar check. I don’t know if you’ve heard, but Word and a whole bunch of other word processors have this thing that checks your spelling and grammar!  It’s freaking amazing!  Seriously, though, if you worked for The Museum of Contempory Art instead of The Museum of Contemporary Art, you’re probably not getting the job.  And, in cover letters that you may be writing for jobs of which you might be interested in applying to in order to work for an organization you whole-heartedly believe in and hope that you will one day work for — don’t use run-on sentences that make no sense!!  But, more than just using spelling and grammar check, you should proofread your application and have others do it for you as well — there may be other errors that fall under the radar!

3 - Suit the resume to the job.  We’re not hiring a stage manager, nor are we hiring a visual artist to paint for us, we’re hiring a program associate.  Therefore, we don’t need a list of every production you have worked on (for the stage manager) and we don’t need to know about every gallery exhibition you have ever participated in (for the visual artist).  Make these things one concise note on your resume, like this:

- Freelance Stage Manager (January 2006-current):  responsible for organizing productions, communicating across different disciplines, and running rehearsals/performances for over 10 productions, including those at Berkeley Rep and P.S. 122, among others.

or like this….

- Miscellaneous: Visual artist working in mixed media; work has been exhibited in over 20 galleries in 10 cities.

Going along with this, you should have multiple resumes on hand.  A resume being sent in an application for a marketing job should look different than one sent for a development job.  A resume being sent for an executive assistant job should look different than one sent for an IT job.  But, how do you do this if you’re still just listing the same three jobs you’ve held?  Adapt the information that coincides with each job.  If you worked at The Gap and are applying to be an executive assistant, focus on coworker communication and customer service interactions.  If you are applying to be an IT person, make note of the cash register and inventory software you used.  (A great book to read, and one that focuses on job applications for artists specifically, is Ronda Ormont’s Career Transitions for Creative People.  I found it invaluable when I applied to work at Fractured Atlas.)

4 - Send your application from a professional email address.  An employer does not want to receive a job application from soundguy50@yahoo.com or twinkltoes75@aol.com.  Don’t have a professional email address that looks like firstname.lastname@gmail.com or otherwise?  Set one up — it’s free and easy!

5 - Make your resume easy to read.  Employers don’t have time to read every single word on your resume — at first, we may just do a quick scan.  Therefore, things that jump out at us (bullet points, etc.) are helpful.  And remember to leave some white space!  If you keep expanding the margins because your text is going outside of the printable area, then you’d better have someone else look at your resume to see if it looks a mess.  If they go cross-eyed, it’s probably time to do some editing.

6 - Address your cover letter and email appropriately.  If there is an individual staff member’s name on the job announcement, address the letter to them specifically instead of “To Whom It May Concern.”  Even if there is no name listed on the announcement, you can usually do some reconnaissance to figure out who is leading the hiring process.  If you can, it is always best to address the letter to an individual rather than to the “Hiring Committee” or “Human Resources Representative” (especially if there is no human resources department at the organization!).

7 - List resume-relevant references.  Okay, so maybe you don’t want us calling your current boss and maybe the boss before that wasn’t too friendly.  But, we need to know that your three references aren’t just three of your friends (or your parents’ friends).  If it would not be inherently clear to the reader who each reference is in terms of your past work experience, it might be helpful to note something about them (in one sentence or less) so we know why they should stand as a reference for you.  It’s best if your references have worked with you in a capacity that would reflect on specific qualifications in relation to this particular job.

Don’t….

1 - Send more than a one-page resume (especially if you are recently out of college).  Yes, I applaud the fact that you volunteered for 14 different charities, interned for 5 different dance companies, was a resident assistant, president of your sorority, and worked at both Barnes & Noble and George’s Pizza Place in your spare time, but you have got to edit the list!  Even if you’ve held fifteen full-time jobs over the course of your 20-year career, you need to cut somewhere.  Start by cutting the jobs from the most distant past and also cut anything that would not be relevant to the job you are applying for.  Be concise and tell us only the most important, relevant information.  If you really feel the need to note something, you can certainly try adding it to your cover letter or listing it briefly under the miscellaneous area.  We don’t need your life story on your resume; why not tell us about something you left off the resume in the interview (should you get one)?  And, in general, even if you’ve been out of college for 20 years, the more concise resume, the better.  We have a lot of reading to do already.  (On a side note, if an employer requests a CV, you can usually list everything you’ve ever done.)

2 - Take the cover letter lightly.  All too often I have read a cover letter that was clearly boilerplate text, too brief, and did not note specifics about why the person is applying to this job now.  A good cover letter can put your application over the top.  Granted, some employers don’t read them at all, but there are many that do.  At Fractured Atlas, we’re looking for someone who is a capable writer.  So, an interesting, customized-to-the-job cover letter — one that specifically notes why you are interested in that particular organization and position — can save your application from being thrown into the circular file.

3 - Leave your name and contact information off your resume.  On the first day of first grade, your teacher definitely said this, “Be sure to put your name at the top of the paper or else I won’t know whose it is!”  Yes, we realize your resume was sent from your personalized email address, but what happens if we start printing the applications out?  Then, you’re lost in the shuffle.

4 - Send your application within ten minutes of the job being posted.  We know a lot of people are out of work, but this reeks of desperation.  It also makes us think that you did not put time and effort into applying for this job specifically.

5 - Neglect email etiquette.  Nowadays, job applications (cover letter, references, and resume) are sent as one (preferred) or multiple attachments to an email.  But, what about the body and subject line of that email you’re sending?  Don’t leave them blank!  Usually, the job announcement will tell you what to put in the subject line.  If it doesn’t, it’s generally best to put something like, “[Job Title] Position.”  In terms of the body of the email, it’s up to you what you would like to enter, but it’s important that you do not overlook it.  Even something as simple as “Please find my resume, cover letter, and references attached,” is better than nothing.  And remember to spell/grammar check the subject line and body of the email as well!

6 - Put your graduation year on your resume.  Not everyone agrees with me on this, but it’s a little hint that I like to throw out to all my fellow young leaders.  Your graduation year is [generally] a dead giveaway of your age.  And, whether they are allowed to or not, a lot of employers might discriminate based on that.  Don’t give them the chance.  And, along with that, if you have graduated from college, please do not list your high school on your resume.  It’s not necessary and definitely demonstrates to the reader that you are quite young.

7 - Make mistakes (but, if you do, apologize promptly!).  Yes, we know everyone makes mistakes, from misspelling their own name to neglecting to attach their resume.  But, if you do make a mistake, it’s best to apologize for it promptly.  Don’t count on the fact that the reader will just miss that minor error (e.g., misspelling the word “the”).  You don’t need to send a remarkably long and saccharine email — just send a quick note apologizing and noting that, if you are hired, you can be counted on to double-check your work.  (If you misspell your name on the application, though, you’re pretty much doomed.)

We hope all you job hunters have gained a little something from reading this.  All of my fellow staff members have chimed in on this blog post so, if you have a question about anything above, leave a comment and we’ll be happy to respond.

We’d also love to hear your opinions — whether you are a job seeker, employer, or otherwise.  Do you agree with our notes above?  What else should people take into account when applying for a job?


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12 Responses to “Job Application Dos and Don’ts”

  1. clvngodess:

    Your rez and cover letter are an ad. More specifically they are the pitch and the substantiation of the pitch. They are to do one thing, to get a response. What’s the response? To get the interview.

    You must write or have written the cover letter and resume with this in mind. Have an intentional outcome to your documents.

    By the way, a pdf CAN be edited. All one needs is a full version of acrobat to do so. The reason you send a pdf is that it is the business and creative industry standard for electronic documents. The pdf can be read and printed from any machine, provided you embed your fonts, and graphics. In the creative industries like commercial art, some of us simply prefer to use Adobe programs over the whole microsoft cabal. THIS is why you send a pdf unless otherwise asked.

    Also, a little fyi, sometimes it’s best to snail mail the rez and cover letter. There is a different response and psychological relationship to actually holding a physical document and viewing one on the screen.

  2. nwatson:

    This was invaluable! I do have a question- I have heard that you do not want gaps in time in your resume– if that is the case what do you recommend if someone has been working for a very long time but needs to edit their resume down to one page. In other words, if someone needs to choose their most significant experiences for a job application but then it would suggest that the person may have periods of unemployment, what would you suggest. Thank you.

  3. Adam Natale:

    Hi nwatson!

    In your case, you should clearly note in your cover letter why there are gaps. It may be because you had a lot of different jobs, none of which lasted very long; it may be because you did not feel those jobs were as applicable to the one you are applying for; it may be because you decided to go to a Buddhist retreat for a year to “find yourself.” It doesn’t matter, but you can, and should, highlight why information seems to missing from your resume in your cover letter. One to three sentences of clarification will do!

    (And a side comment to clvngodess’ final note about snail mailing a job application. Just be careful and read the job announcement for information on how applications will be accepted… Some employers will not accept snail mail applications (including Fractured Atlas), so we would frown upon receiving a hard copy. But, clvngodess’ point is true if the employer will accept mailed copies.)

  4. LMcLelland:

    Thank you so much for this post! As a fellow arts administrator, I have received my fair share of bad resumes and am often giving advice to job seekers. I agree with all of the points that you made above, especially the importance of doing your homework about an organization. It’s not a good sign when the job applicant is addressing the cover letter to the namesake of the foundation who has been dead for twenty years. It shows a lack of initiative that no one wants in an employee.

    I also encourage artists or people applying for creative positions to take the time to make their resumes stand out. This doesn’t mean making them look outlandish, but a good header or small graphic goes a long way in making a resume stand out in a stack of hundreds. I have noticed that most applicants start their resumes with name and address centered or off-set in a basic font, so a well designed resume tends to catch my eye. Artists also need to make sure to understand the difference between a resume and a CV and only send the one that is asked for.

    Thanks so much for providing a great resource for arts professionals!

  5. Juanita Rockwell:

    Great post, Adam. I’m going to pass it on to all my grad students…

  6. nwatson:

    Hi Adam– I have another question for you– I have been freelancing for several years and recently I had a job interview for a full-time job. During the course of the interview, the woman interviewing me was explaining the long-term benefits of the job and then said, “but you’ve never been at a job longer than 2 year.” (which actually is not true.) I was taken a back and again tried to explain my work to her– contract works, and leave of absence teaching positions. I have never been fired, nor have a quit but I recognize that one might look at my resume and assume that I am not capable of holding down a long term job– Do you have any suggestions on how to avoid this assumption?

  7. Adam Natale:

    Hmmm… That’s a great question, nwatson, and one that I’m sure a lot of our members/readers have encountered. First off, I think that your answer to the interviewer was completely appropriate — you haven’t been fired, nor have you quit, etc.

    I think, again, this is something that should be clearly addressed in your cover letter — that you acknowledge that there appear to be gaps and short-lived jobs, but that you HAVE held jobs for longer than two years (even if they aren’t listed on your resume) and that you’ve never been fired/never quit. You should also clearly address that you are seeking full-time employment and hope to stay with the organization for several years, should it be the right fit. Maybe you literally say that you are looking to get out of the freelance lifestyle and mention why.

    Use your cover letter to mention those jobs that weren’t listed on your resume and speak to how they are relevant to the job for which you’re applying. Think of your cover letter as a narrative version of your career and your career goals, but don’t feel the need to restate things that are listed on your resume — that would just be overkill. And be sure to tailor your cover letter to the job — anticipate the questions that might be asked (like the one the interviewer threw at you) and try to respond to them before they even come up.

    Best of luck!

  8. Fractured Atlas Blog : How To Find An Arts Job:

    [...] Atkinson have both prepared great resources on how to determine what’s right for you and then ace your application. Knowing what you want out of your career, and what you would excel at is half the battle (not all [...]

  9. /discursiv/:

    [...] I stumbled across a post from Fractured Atlas the other day that talks specifically about job applications in the arts. Here’s one good takeaway that I may end up using in the future: 3 – Suit the resume to [...]

  10. ilena:

    Hi&thanks for this useful post.

    I’ve recently moved in US from Europe, and in my job search, I’ve noticed that employers — with NO exception — require bachelor degree. Doest it mean that mith my MA I will be considered overqualified?

    Many thanks in anticipation poof your reply!

  11. ilena:

    PS: sorry for the typo. I meant “…anticipation of your reply!”.

  12. Adam Natale:

    Hi Ilena -

    If an employer is requiring a BA degree at a minimum, then having an MA degree is even better, so I think you’ll be fine. That being said, it all depends on the job you’re applying for. If you have an MA degree and some good job experience, but then you apply to work as a host at a chain restaurant, the employer might view you as overqualified. S/he might think “This person clearly just needs a job in the interim and will probably leave as soon as they get something better.” So always be sure to make it clear in your cover letter exactly why you’re applying for the job, especially when someone might consider you to be over/under-qualified. Hope that helps!

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