Made up of representatives from six arts organizations, the ATHENA Tix Design Steering Group poured over copious notes taken from our Community Design Sessions and evaluated what made sense to include in version 1.0 of our software.
One of the components of the design process of our open source ATHENA software (of which ATHENA Tix is one module) has been the use of Community Design Sessions. We convened folks from three very different arts communities to tell us what exactly their dream ticketing software would look like.
In my last post, I said that Open Source is as much a philosophy as a legal construct. As a legal construct, Open Source is clear. The terms of a given Open Source license (like ours) are explicitly detailed in its text.
Pegging down the philosphy of Open Source is a bit harder. The Open Source Initiative [...]
Fractured Atlas is currently developing an Open Source arts management system called ATHENA. Our first version will focus on ticketing and donor/customer management and plans are in the works to tackle marketing campaigns, finances and management of class and workshop programs.
Big whoop, you say, more software. Sure, it’s cool that they all work together, but [...]
A few days ago, I returned from spending almost two weeks in the Twin Cities (mainly St. Paul) and its surrounds. I once again found the community to be compellingly different than anything else I’ve experienced (in a good way!).
What’s the single most crucial component of an arts organization’s infrastructure? For many, it’s their ticketing software. Consider that:
It’s a funnel through which most or all of their revenue flows.
It provides their best or only chance of collecting information about patrons.
It often serves as the primary medium for presenting information about upcoming events.
Rubber, allow me [...]
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