Now Hiring: Program Specialist, Archipelago
Fractured Atlas is seeking a full-time Program Specialist for a newly-created position. The Specialist will manage components of Archipelago, Fractured Atlas's cultural asset mapping tool, along with the organization's participation in the Initiative for Sustainable Arts in America. This position reports to the Research Director.
This is an exciting opportunity to join a cutting-edge nonprofit organization working at the intersection of culture, technology, design, and data. The successful candidate will be a creative “doer” who takes pride in delivering to the highest standards of performance time and time again.
MAJOR DUTIES & RESPONSIBILITIES
- Serve as day-to-day project manager for Fractured Atlas’s role in the Initiative for Sustainable Arts in America, a multi-partner, multi-city research and network-building initiative.
- Manage data acquisition, integration, and verification processes for Archipelago.
- Deliver training workshops and business presentations to current and prospective Archipelago stakeholders, both in-person and online.
- Assist in the development and dissemination of Archipelago training materials for both internal and external use.
- Provide exceptional customer service and training support for Archipelago to a diverse user base.
- Perform administrative duties related to Archipelago, the Initiative for Sustainable Arts in America, and Fractured Atlas Research.
- When necessary, represent Archipelago and Fractured Atlas at conferences and in meetings with project partners in lieu of the Research Director.
- Act as a thought partner in Archipelago’s continuous improvement and ongoing design; contribute to analyses and research reports using Archipelago data.
- Help translate customer feedback into feature requests, bug fixes, and suggestions to improve the user experience; communicate these ideas to program staff and developers on an ongoing basis.
- Travel as necessary to perform the duties of the position.
The successful candidate will possess most of the following skills and qualities, listed in approximate order of importance:
- Outstanding project management skills; ability to execute complex sets of tasks on deadline in a fast-paced environment;
- Obsessive attention to detail; a desire to get things right all the time;
- The capacity to learn new skills quickly and thrive in a variety of roles;
- A strong work ethic with a high degree of poise and professionalism;
- Excellent written and verbal communication, with strong presentation skills;
- Self-motivated and able to work independently; a creative problem-solver;
- A commitment to teamwork and fostering productive relationships with colleagues both internally and externally;
- Previous experience managing a software project; a strong familiarity with and curiosity about trends in the tech world; and
- Strong research credentials, such as a Master’s degree or higher in a quantitative research discipline, previously published work, etc.
This full-time position will be based in Fractured Atlas’s Washington, DC office. We will consider waiving this requirement for exceptional candidates who plan to work in New York City. If you are unable to relocate to Washington, please note this in your cover letter.
SALARY AND BENEFITS
Starting salary is $48,640. Benefits include health insurance, employer-contributed 401K plan, TransitChek, tuition reimbursement, vacation, sick and personal days, and a casual but hard-working, friendly and supportive office environment. Fractured Atlas is an equal opportunity employer.
To be considered for the position, please email the items below in one PDF-formatted file with your name as the filename to Tim Cynova, Deputy Director at firstname.lastname@example.org. Include “Program Specialist, Archipelago” as the email’s subject line.
- A substantive cover letter including the following information: your interest in the position and the organization, what you will bring to the position and Fractured Atlas, why you are the ideal candidate, the date you are available to start, three professional references, and if you are able to relocate to Washington, DC.
- A résumé no longer than (2) pages outlining your educational and professional experience.
- A work sample (e.g., report, spreadsheet excerpt) from a recent project requiring any type of original research and/or analysis. The sample can be any length/size and from any discipline, but must be entirely your own work.
Failure to follow all of the directions above will disqualify your submission. Likewise, submissions sent via postal mail or fax will not be considered. No calls please (we mean it). Thank you!
Prospective applicants are strongly encouraged to review our website at www.fracturedatlas.org prior to submitting materials for consideration.
December 12, 2012. Deadline for submissions is January 2, 2013. Early submission is encouraged.